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Sheri, Bundy and Amber’s story

Sheri and Bundy were at breaking point until FACS caseworker Amber came into their lives and gave them a chance of a safer more stable life with their four children. See how using the principle of Critique leads to improved practice helped Amber to reflect on her practice and take a different path to support this family stay together.

"When I first met Sheri, I could see how nervous she was, and how scared she was, at the end of the meeting she said, could she have a hug, because she felt like that for the first time in a long time she'd been really listened to and really heard. " Amber, FACS caseworker.

"I thought this day I met Amber, was going to be the worst day of my life, but it turned out to be one of the best days of my life." Sheri, mother.

"We hold so much power over the families that we work with, and when you share that power, and you share that knowledge…then that's when you get the outcomes that are best for families." Amber, FACS caseworker.

"I really want my kids to have good memories. We owe that to them. The life we all deserve isn't not too far away, there's a light at the end of the tunnel." Sheri, mother



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Last updated: 08 Nov 2019